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Follow Up Engine
AI + Inside Sales • Multi-channel
Customer Why
Unit keeps breaking, energy bills high
Objection
Got lower quote from Comfort Air
Options Shown
14 SEER vs 18 SEER system
Next Steps
Wants to review financing
Sarah Mitchell
AC Replacement • $12,800
Hi Sarah! Mike mentioned you were leaning toward the 18 SEER but wanted to compare with Comfort Air's quote first. How did that go?
They came in at $10,500. That's $2,300 less so I'm torn.
Good to compare! Their quote is for a 14 SEER—yours is 18 SEER which saves ~$40/mo on energy. Plus 10-yr warranty vs their 5-yr. Want me to show financing options?
Didn't realize theirs was 14 SEER. When can Mike come back?
847
Estimates
34%
Converted
$127K
Recovered
2.3x
ROI
Opp Score
High Intent
Every unsold estimate gets personalized multi-channel follow-up—powered by the full context of the appointment. Customer objections, options presented, next steps discussed. Your inside sales team closes more because AI remembers everything.
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